Returns & Exchanges
At Sanshee, we want you to love your new fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We are committed to ensuring your shopping experience is as seamless and stylish as our collection.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are intact, and include the provided packing slip inside the box.
Attach Shipping Label
Print the prepaid shipping label generated via the portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing